Frequently Asked Questions

1. How long does it take to receive my order?
--I typically make everything as it is ordered, so please allow up to a week to make everything. Shipping takes about 2-3 days after that. You should receive your order in 7-10 days.

2. How much is shipping?
--Shipping is only $1.00. I try to keep costs down as much as possible. I think outrageous shipping charges are lame. I currently ship all orders via USPS in a small padded mailer. If you would prefer quicker shipping, or another form of shipping, please email me at simplyluluboutique@gmail.com.

3. What if I want to do a different color combination than what is pictured?
--I would be happy to accommodate custom orders. For example: if you want the red ribbon with the white flowers, just email me at simplyluluboutique@gmail.com and we will collaborate on an idea. I typically make each item as it is ordered, so customizing is not usually a problem.

4. Do you have a return policy?
--I haven't had need for a return policy yet, so I don't have one per se. But I aim to please, so please email me at simplyluluboutique@gmail.com if you have a concern and I will see what I can do to remedy the situation.

5. Do the headbands really fit from newborn to kids?
--Yes! My headbands are made out of a super-stretchy, hand-dyed nylon material that seriously stretches, without being too tight. They are soft and simple, perfect for babies.